Products & Services Terms
The core terms governing the purchase and use of ShotTrack hardware, software, cloud services and professional services.
LegalLegal &
Legal &
Trust Framework
The policies and terms that govern ShotTrack products, software, cloud services and commercial relationships.
Documents
ShotTrack Pty Ltd is committed to operating transparently and protecting the interests of our customers and partners. The documents below form the ShotTrack Legal & Trust Framework. They are designed to be read together, and each document links to the related policies that apply alongside it.
Where a separate written agreement between ShotTrack and a customer or partner expressly provides different terms, that agreement prevails to the extent of any inconsistency.
Website Terms of Use
The terms that apply when you access or use the ShotTrack website and associated online services.
Privacy Policy
How ShotTrack collects, uses, discloses, stores and protects personal information.
Cookie Policy
How cookies and similar technologies are used across the ShotTrack website and online services.
AI & Data Policy
How operational data and artificial intelligence technologies are used across the ShotTrack ecosystem, including ShockAI.
Acceptable Use Policy
The standards of behaviour expected of all users of ShotTrack Products, Software, Cloud Services and the ShockAI platform.
Subscription Terms
The terms governing subscription-based services, including the ShockAI cloud platform.
Warranty Policy
The 24 month manufacturer’s warranty provided with eligible ShotTrack Products, in addition to your Australian Consumer Law rights.
Returns & Repairs Policy
The procedures for returning Products for warranty assessment, repairs, servicing and calibration.
Distributor & Reseller Terms
The minimum commercial standards applicable to authorised ShotTrack distributors and resellers.
Partner Terms
The commercial, technical and ethical standards expected of every authorised ShotTrack Partner.